Easy Returns
Hassle-free exchanges and refunds within days, tailored for your peace of mind.
Return & Exchange Policy
Enmyz is dedicated to providing a seamless experience for our community. We offer an efficient return and exchange process to ensure your satisfaction with every piece.
Policy Guidelines:
• 7-Day Exchange: Exchange requests for size or style must be initiated within 7 days of delivery.
• 3-Day Refund: Refunds are processed within 3 business days following the receipt and quality inspection of the returned item.
Conditions for Acceptance:
• Items must be returned in their original, pristine condition: unworn, unwashed, and with all original tags attached.
• Refunds are issued via InstaPay, Vodafone Cash, or Bank Transfer.
Request Process:
To initiate a request, please contact us at contact@enmyz.com with your Order ID. Our logistics team will coordinate the collection of your item within 48 hours
Return Policy
FAQs
How to exchange?
Request an exchange within 7 days by emailing us your order ID.
Refund timeline?
Return conditions?
How to request return?
Refund methods?
Refunds are processed within 3 business days after inspection.
Items must be unworn, unwashed, with original tags intact and in pristine condition.
Email contact@enmyz.com with your order ID; we’ll arrange pickup within 48 hours.
Refunds go via Instapay, Vodafone Cash, or bank transfer.
Contact Us
Reach out anytime at contact@enmyz.com